Excellent! Jacob Queen did a great job fixing our air conditioning quickly and thoroughly. Also made some suggestions regarding our basement ac system to get it working more optimally. Highly recommend!!

I came home from work around 5pm to a scorching hot home and an A/C blowing warm air. I googled hvac services near me and Dickerson was highly rated. So I gave them a call right before their office closed and they were able to schedule me a visit in 36 hours, which is pretty good considering some of the other companies weren't available for 3+ days. I'm a relatively competent DIYer so I was able to get my A/C back up and running soon after the call. But I still wanted Dickerson to come by and check out my work and the whole system to make sure there were no other issues.The morning of the appt, their system sends you an automated text with the technician name and their photo as well as a link to track their location.Alex was my tech and he also gave me a call 30 mins prior to let me know his eta. He came by in a well kept/clean company truck and was very knowledgeable. He went through the entire hvac system including the crawl space, thermostat, and outdoor unit and did his inspection.Hooked up to the outdoor unit to check the compressor readings and assess the systems performance from his phone.Made sure the part I replaced was properly installed.Gave me some recommendations on how to improve system performance and my condensate pump condition.Alex was able to get all of this done in less than an hour.Overall great experience beginning to end. No pushy sales, prompt, reliable, and knowledgeable. I'll be sure to call them again for anything hvac.

We finally got our AC fixed and Dickerson did a prompt and thorough job for us. Would recommend highly to anyone looking for legit qualified people.

My AC went out and Dickerson heating and air came out within 24 hours. My technician was Alex. He did an amazing job diagnosing the problem. He was here for less than an hour and had my AC back on. I have been a longstanding customer and will continue to use them in the future!!!

On time. Polite, knowledgeable and straight to the point.